Refund Policy

30 Day Money Back Guarantee & Refund Policy

At Lightning Tools, we want to ensure you are 100% happy with your purchase. If you have any technical or sales queries please do not hesitate to contact us. However, if you feel the product(s) you purchased are not the best fit for your requirements and you’ve attempted to resolve any implementation issues with our support staff, we want to make things right.

Contact us for a full, no questions asked, refund within the last 30 days. We’d love to know where things went wrong, or how we can improve our offering. Please include your order number so we can refund you as soon as possible.

Kindly note, while we make every attempt to process the refund as quickly as possible – it can take up to 20 days for the refund to reflect in your bank/card account.

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