Welcome to Social Squared Help
Getting Started with Social Squared

In this video, we start from scratch with the Social Squared Web Part by adding it to a SharePoint page. We then configure some Forum Groups and Forums. Once we have the structure as we want it, we add a topic, reply to the topic, and get a high level overview of the difference features such as badges, Featured Posts, Likes and Voting.

Community
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Training Videos
Scroll down to see other more specific Social Squared training videos and content.
Submit a Ticket
Something more urgent? Submit a ticket, and our support team will help you!
Documentation & Video Demonstrations
Learn how to Build Discussion Boards in SharePoint or Teams that engage your users, and learn how to use Social Squared to ask questions, brainstorm, and help other users in your community.

Social Squared is a Discussion Board app for Microsoft SharePoint or Microsoft Teams. Site Owners and Team Owners can define structured discussion boards allowing for users to find answers to questions quickly, and to ask questions from their community. Throughout these learning videos, and guides, you’ll become proficient in defining discussion boards in your Sites and Teams, and use Social Squared in a way that is engaging and helpful to others in your community.

Download Our Getting Started Guide
Getting Started

Learn the basics of Social Squared! In this section we’ll provide an overview and paint the vision as to how Social Squared can be used within your organization.

Social Squared as a Site Owner

Learn how to add Social Squared to your Team or SharePoint Site, and configure the Forum Groups and Forums in a way that will engage your Site or Team members.

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Social Squared as a User

Learn how to find Topics, Create Topics, Reply to other peoples posts, and how to moderate Topics and Posts within a Forum.

Register for our next Social Squared webinar…

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Your Feedback
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elp us to help you!  We’d like to understand how you would like us to improve our products, our customer support, and our supporting content. 

Suggest an Idea

Let us know how you would like to improve Social Squared. Submit ideas or feedback directly to our team. Submit

How are we doing?

Review our products and services to help us to improve, and for other customers to make informed decisions. Submit

Provide a Case Study

Help other Lightning Tools customers with a Case Study. Demonstrating your use of the Social Squared would likely inspire others! Submit

Resources for
SharePoint & Teams Administrators
Files and Resources to successfully install and configure Social Squared

Are you tasked with installing and configuring Social Squared for your organization? Below are the resources and the files that you need to successfully install and configure Social Squared.

Download Social Squared
Download

Download the Social Squared SPFx Package

Installation Video

Watch the installation video for Social Squared

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Arrange a Support Call

Contact our support team to assist you

Discover What is new in version 3.8.0.0

What's New?
Latest Webinar Recording

Social Squared Roadmap

Timeline of events for Social Squared SPFx

JAN 2022
We're busy coding! Building a new interface for Social Squared to be inline with Modern Lists, and the Microsoft Teams interface.
Feb 2022
We're testing the new UI and performing Regression Tests! We need to make sure that our products are the best that they can be!
Mar 2022
Releasing 3.6.0.0! Join our webinar, read our blogs, and get the new Social Squared UI into your tenant!
APR 2022
Coding some new features based on your feedback! Viva Connect integration using Adaptive Cards.
May 2022
Continuing our coding sprint to include Boost Post, Tags Management.
July 2022
Testing 3.6.5.0! User experience, performance, and regression testing.
Aug 2022
Releasing 3.6.5.0. Sign up for our webinar, read our blog, and get 3.5.6.0 into your tenant!
Sep 2022
Planning! A lot will have changed in Microsoft 365. We're gathering your feedback, our research, ideas, to continue our product development.

Submit your ideas to our roadmap

Submit your idea(s)
Our Service Level Agreement
Our Service Level Agreement fully aligns to our customer service mission. Our mission is: “Treat EVERY customer like they are our best customer.”
  • All questions answered professionally, and within one business day
  • Hotfixes provided within one week should a Lightning Bug be reported
Download our SLA
“We have been very impressed with the customer service we have received and with the product. We have not spent a large amount of money but we work very closely with other Government agencies and will not hesitate to recommend Lightning Tools.”
850+
Customers use Social Squared
OUR SKILLS
Tickets Resolved 1st Response 75%
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Tickets Resolved One Business Day 92%
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Bugs Fixed On Time 88%
0%