A Better Q&A Experience for SharePoint
Questions are often repeated because useful answers disappear inside email, chat and disconnected team spaces. Social Squared creates a dedicated SharePoint Q&A community where every question has a clear topic, threaded replies and a lasting URL.
Employees can quote earlier replies, vote for helpful contributions and mark the response that solved the problem.
- Create dedicated Q&A forums for teams, services or business topics
- Keep questions and answers together in structured threads
- Let users quote replies without losing context
- Mark accepted answers so the resolution is immediately visible
- Use helpful voting and ratings to surface valuable contributions
- Search previous questions before asking the same thing again
Keep Answers Accurate, Relevant and Safe
An effective Q&A community needs clear ownership. Social Squared gives moderators practical controls to review conversations, manage content and encourage dependable answers.
Forum templates and permissions help you create consistent spaces for IT, HR, product experts, project teams or customer-facing knowledge communities.
- Assign moderators and community owners
- Use forum templates to standardise new communities
- Organise questions with forum groups and topics
- Control participation through Microsoft 365 permissions
- Download important discussions as PDF when needed
- Encourage experts to contribute verified responses
Make Every Answer Easier to Discover
Social Squared turns day-to-day questions into an expanding knowledge base rather than another stream of temporary messages. Searchable topics, subscriptions and analytics help people find answers and help owners see where knowledge is missing.
Copilot-assisted topic summaries and suggested answers can help users understand long conversations faster while people remain responsible for the final response.
- Search across structured topics and replies
- Subscribe to forums or topics for relevant updates
- Use analytics to identify unanswered questions
- Summarise lengthy topics with Copilot integration
- Surface suggested answers for human review
- Preserve expertise when roles and teams change
Build a SharePoint Q&A Community People Will Actually Use
Give employees one searchable place to ask questions, identify trusted answers and reuse organisational knowledge.