In Social Squared, users and groups can be subscribed to the content to get notifications when new posts and replies are made.
You can subscribe to Forum Groups, Forums, Topics, Posts, and an Email Digest feature. The email digest feature requires some configuration in Power Platform. It uses the SharePoint and Outlook connectors, which don’t need a premium Power Automate license.
Users and groups can be subscribed to a Forum so that they are notified of any new topics being created within a specific forum. This is useful if you are a subject matter expert and wish to be notified of any new posts or questions to which you can provide answers or feedback. It is also possible to subscribe to a topic. This is useful when someone has posted a question, and you are interested to learn the replies. You will be notified each time a user responds. You can also subscribe to a response that you make to a post. The notifications are in email or Teams. To turn email and Teams channel notifications on, navigate to the Social Squared Settings.
A user can subscribe to an entire forum group (essentially a bucket of similar forums) and choose to enable the topic-only option.
EMAIL DIGEST POWER AUTOMATE CONFIGURATION
First, navigate to the make.powerapps.com site, log in, then go to the Solutions tab and import the EmailDigestSolution.zip file obtained from the Social Squared folder in the Customers > Download Center section of the Lightning Tools website.
By clicking Next, you have to specify a connection. You can select already existing connections.
You can also create a connection on the fly.
You can also see the existing connections at https://make.powerautomate.com under Data -> Connections and create connections from that page.
By clicking Next (from the Import a Solution window), the admin can select SS Site Name, the site where the Social Squared web part is installed, and respective list names.
Here, we selected Technical Support site and respective lists.
It remains to Import and wait for the solution installation.
Before running the flow, the admin should adjust some parameters, Recurrence – frequency of the flow (e.g., 2 weeks) and Get past time (e.g., 14 days from now) to retrieve Posts information.