Within this video, we explore how to subscribe to a Forum, a Topic and a post using Social Squared. You can subscribe yourself to a Forum so that you are notified of any new topics being created within a specific forum. This is useful if you are a subject matter expert and wish to be notified of any new posts or questions that you can provide answers or feedback to. It is also possible to subscribe to a topic. This is useful when someone has posted a question, and you are interested to learn the replies. You will be notified each time a user responds. You can also subscribe to a reply that you make to a post. The notifications are in email or Teams notification. To turn email and Teams notifications on, navigate to the Social Squared Settings. Channel notifications also need to be turned on, which is covered within this video.
